Privacy Policy

This Privacy Policy describes how PawNest (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from pet-stor.shop (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How we use your personal information

We use the order information we collect generally to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing you with confirmations and updates. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with the preferences you’ve shared with us, provide information or advertising relating to our products.

Sharing your personal information

We share your personal information with third parties to help us provide our services — for example, our website hosting platform, payment processors, and shipping carriers use personal information necessary to provide their services. We do not sell your personal information to third parties.

Cookies

Cookies are small files placed on your device that are often used to make websites work, or work more efficiently, as well as to provide reporting information. This Site uses cookies for core shopping functions such as remembering the contents of your cart, as well as for analytics.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Data retention

When you place an order through the Site, we maintain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at [insert support email].